The place where you can post information about the method of processing opinions is the regulations of the store or website. It is worth bearing in mind that the above mentioned issues are extremely important because they confirm the company's transparency , which is emphasized in particular by the Omnibus Directive. What about control? In the event of a possible inspection by the President of UOKiK, the entrepreneur presenting opinions on the website will have to prove that he made sure that the displayed reviews come only from real customers.
In order to avoid penalties for oversights, companies should implement solutions that will confirm the authenticity of reviews. Of course, one remedy could be not to share customer reviews on the website. However, in this way, the entrepreneur reduces the chance of sales, because potential customers, guided whatsapp mobile number list by opinions, will choose a company that has been tested by other consumers competition. Therefore, a more advantageous solution is to provide potential customers with the opportunity to read opinions about the product or company before making a purchase. This requires verifying your own review systems ii, as well as adding an appropriate message on how to verify the origin of the review. UOKiK and penalties for non compliance.
The Omnibus Directive introduces high fines for non compliance with its provisions. The amount of the fine may be up to of the entity's annual turnover in a Member State or at least EUR million if information on turnover is not available. The fine can be even higher if the Member State introduces such a penalty into its legislation. In the case of cross border infringements, the national authorities of the Member States can cooperate. The amount of the fine will be graduated depending on the gravity, duration and scale of the infringement and other circumstances.